Next Working Day Shipping by DHL on weekdays only (cut-off order timing 12pm).
Free Delivery for orders above $300
SHIPPING POLICY
That Pickleball Shop Shipping Policy
Thank you for shopping with That Pickleball Shop! Please review our shipping policy to understand how we handle your orders and deliveries.
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We partner with DHL to ensure reliable and efficient delivery of your orders:
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Shipping Cut-Off Time Orders placed before 12:00 PM on weekdays (Monday to Friday) will be processed and shipped on the same day.
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Orders placed after 12:00 PM will be processed the following business day.
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Weekend Shipping:
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Please note that DHL operates only on weekdays.
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If you place an order on a Friday after 12:00 PM, it is unlikely to be delivered by Saturday. Orders placed on weekends will be processed on the next business day (Monday).
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Delivery Timeframes:
While we strive to ensure prompt deliveries, please allow 1-3 business days for your order to arrive, depending on your location and the time of order placement.
How do we handle shipping delays
Unforeseen Circumstances:
If DHL experiences delays or our stock does not arrive as expected, we will notify you via WhatsApp to keep you informed about the situation.
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Urgent Orders and Self-Collection:
For urgent orders that fall on weekends or require immediate collection, we recommend opting for self-collection. After making your purchase, please drop us a WhatsApp message to arrange a time and location to pick up your products. This is subject to our team’s availability.​
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Contact Us:
If you have any questions or concerns about your shipment. We are here to assist you!